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Customer Stories

Gravity CX helps organizations deploy modern cloud-based customer-centric experiences harnessing the power of Twilio Flex’s programmable platform.


Twilio Flex enabled Canada’s largest doctor-owned eye care provider to build a customizable, customer-first contact center experience for their patients and internal staff to support growth and patient care innovation. FYidoctors selected Gravity CX to build and deploy a next-generation contact center leveraging Twilio Flex as the engine to engage fully with patients and staff.

Crash Champions

Twilio Flex provided Crash Champions, one of the nation’s largest collision repair organizations, with the ability to quickly and easily migrate from its legacy on-premise solution to the cloud while efficiently supporting its plans for rapid growth.

The Clerk of the Superior Court in Maricopa County

The Clerk of the Superior Court in Maricopa County decided to centralize the customer experience by leveraging technology to provide a better experience for customers.